Responsible Gaming
Gambling Should Be Fun, Not a Financial Solution
At elsenhamfishbar.co.uk, we're committed to promoting responsible gambling. Gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. If you choose to gamble with William Hill or any other operator, please do so within your means and set strict limits on what you can afford to lose.
Age Verification
Gambling in the UK is only legal for individuals aged 18 years or older. If you are under 18, you must not participate in any gambling activities. William Hill and all licensed UK operators are required to verify your age and identity before accepting your account.
If you are under 18 and have accessed gambling services, please contact the operator immediately to report this.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone else, please seek help immediately:
- Chasing losses: Gambling more money to try to recover what you've lost
- Hiding gambling activity: Keeping your gambling secret from friends and family
- Gambling with money you can't afford to lose: Using rent, bills, or essential expense money to gamble
- Increased gambling: Needing to gamble with larger amounts to get the same excitement
- Failed attempts to stop: Trying to cut down or quit but being unable to do so
- Neglecting responsibilities: Missing work, school, or family commitments because of gambling
- Borrowing to gamble: Taking loans or using credit cards to fund gambling
- Mood changes: Feeling irritable or anxious when not gambling
- Health and relationship problems: Gambling causing stress, arguments, or health issues
If you've ticked any of these boxes, help is available—you are not alone.
Self-Help Tools & Controls
William Hill and most reputable operators offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is becoming problematic
- Time-Out: Take a break from gambling for a set period without closing your account
You can access these tools directly through your William Hill account settings. Use them proactively to maintain control.
Support Organisations
If you or someone you know is struggling with gambling, please reach out to one of these organisations:
United Kingdom
- GamCare — Free, confidential support and counselling for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop — The National Self-Exclusion Scheme for online gambling in Great Britain
www.gamstop.co.uk
Self-exclude from all licensed online gambling operators simultaneously - Gamblers Anonymous — Peer support and fellowship for problem gamblers
Helpline: 0330 094 0322
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information on problem gambling support services available locally
If You Need Help, Reach Out Today
There is no shame in asking for help. Problem gambling is a recognised condition, and support is available 24/7 from trained professionals. Whether you're in the UK or elsewhere, please contact one of the organisations above if you or someone you care about is struggling with gambling.
Your wellbeing is more important than any bet.